FULL TERMS & CONDITIONS

WHAT IS A-LIST REWARDS?

A-LIST REWARDS is a loyalty offering that rewards our customers with special discounts and other opportunities. Points are earned through qualifying purchases made on shopAKIRA.com or in our physical stores. Once a point threshold is reached, you will receive a reward to be applied to your next qualifying purchase.

Key Features:

  • Earn 1 point per $1 spent on qualifying purchases*
  • Exclusive rewards and discounts
  • Free to join
  • Special benefits for higher tiers (Insider and VIP)

HOW DOES A-LIST REWARDS WORK?

BECOME A MEMBER

A-LIST REWARDS is completely free to join. Sign up to start earning points and rewards.

EARN POINTS

Earn points by making a purchase or completing any of the activities outlined below in the “Ways To Earn” section.

REDEEM POINTS

Use your points at checkout for exclusive discounts or for special items.

  • You earn one point for every qualifying dollar you spend. *Points are awarded based on order subtotal and not earned on tax or shipping.
  • Points may take up to 7 days from your purchase to show in your account.

Once your A-LIST REWARDS balance reaches 125 points, you are eligible to redeem for a $5 reward following a 7-day waiting period. The reward can be redeemed online or at our stores during checkout,. Once your points are approved, rewards can be applied toward your next qualifying purchase in-store or online and must be used in one single transaction. The reward you apply must be used in full, no partial redemptions will be accepted.

HOW TO EARN POINTS:

Earn points by making a purchase or completing any of the activities below. Points may take up to 7 days from your purchase to show in your account.

WAYS TO EARN POINTS

BECOME A MEMBER: 125 points

Earn 125 points upon signing up as a member. This is a one-time offer and points cannot be earned again.

PLACE AN ORDER: 1 point per $1 spent

Earn 1 point for every dollar spent on qualifying purchases. If you are at Insider or VIP status, keep an eye out for point multiplier events!

 

REFER A FRIEND: 50 points

Earn 50 points for each new, first-time customer referred using the dedicated tracking link provided on our rewards information page once logged in.

RESPOND TO A SURVEY: 50 points

Earn 50 points for completing surveys. Participation and points availability are at the discretion of AKIRA and may occur sporadically.

LEAVE A VERIFIED & APPROVED REVIEW: up to 15 points per review

Earn up to 15 points per review: 5 points for a written review and an additional 10 points for including a relevant product photo. Maximum 5 reviews per month are eligible for points, subject to verification.

WAYS TO SPEND POINTS:

Use your points at checkout* for exclusive discounts.

The more points you accumulate, the higher the reward:

  • $5 OFF: 125 points
  • $10 OFF: 250 points
  • $20 OFF: 500 points

MEMBERSHIP TIERS:

There are three tiers of membership in A-LIST REWARDS: Member, Insider, and VIP. Achieving Insider or VIP status requires meeting specific spending thresholds per year, detailed below. Each tier offers various benefits determined by AKIRA at its discretion, which may vary among tiers.

The rules, benefits, and eligibility for membership tiers can be changed at any time based on AKIRA's discretion and operational needs, without prior notice to members. AKIRA reserves the right to adjust, limit, or modify tier rules, benefits, eligibility, or any other aspect of A-LIST REWARDS, or to terminate a tier, at its discretion without prior notice, except as explicitly stated in these Terms or required by law.

MEMBER

Customers are automatically enrolled as Members upon joining A-LIST REWARDS. Unless upgraded to Insider or VIP status, members will remain as Members indefinitely, subject to removal from A-LIST REWARDS as outlined in the A-LIST REWARDS terms & conditions.

INSIDER

Insider status is granted to A-LIST REWARDS members who spend a minimum of $300 on qualifying purchases within a calendar year (January 1st - December 31st). Insider status is valid for the calendar year in which the member qualifies and the subsequent full calendar year. Annual requalification is required to maintain Insider status. If a member does not requalify for Insider status and does not meet the requirements for VIP status, they will revert to Member status.

VIP

VIP status is conferred upon A-LIST REWARDS members who spend a minimum of $1,000 on qualifying purchases within a calendar year (January 1st - December 31st). VIP status is valid for the calendar year in which the member qualifies and the following full calendar year. Annual requalification is required to maintain VIP status. If a member does not requalify for VIP status and does not meet the requirements for Insider status, they will revert to Member status.

TIERS:

Tier Upgrade and Additional Benefits

As members progress through higher tiers (Insider and VIP) of A-LIST REWARDS, they may receive enhanced benefits, VIP exclusive offers, and access to special promotions not available to basic Members. These benefits are subject to change at AKIRA's discretion and are contingent upon accurate information being maintained in our systems. AKIRA reserves the right to modify or withdraw these benefits at any time without prior notice, except as expressly set forth in these terms or required by applicable law.

Communication of VIP Offers and Special Access

Certain VIP offers, sales, and early access to product launches and drops may be communicated exclusively via email or text message. To ensure receipt of these updates, members are encouraged to subscribe to AKIRA's email and text messaging services. Failure to subscribe may result in missing out on these exclusive opportunities.

The reward status tiers (Member, Insider, VIP) within A-LIST REWARDS are subject to change at any time without prior notice. Changes to the tiers will be made based on AKIRA's discretion and operational needs. Members will not necessarily be notified in advance of these changes. AKIRA does not guarantee the availability or continuation of any specific tier status benefit. Changes to tier qualifications or benefits may occur based on AKIRA's discretion and operational needs.

A-LIST REWARDS TERMS AND CONDITIONS

These terms govern your membership in the A-LIST REWARDS. Please read these terms carefully. By enrolling in the A-LIST REWARDS, you agree to be bound by these terms, as well as the other rules, policies, and procedures of the A-LIST REWARDS. If you do not agree to any or all of these terms, do not enroll in the A-LIST REWARDS. If you disagree with any changes to these terms, please cancel your A-LIST REWARDS membership immediately.

JOINING THE A-LIST REWARDS

You can join the A-LIST REWARDS by visiting shopAKIRA.com/rewards and clicking “Join Now” or by logging into your account and going to the shopAKIRA.com Rewards dashboard and clicking “Subscribe.” If in our physical stores, your stylist or cashier can assist you in joining A-LIST REWARDS. An active account is required to sign up for the A-LIST REWARDS. AKIRA will not sell your information to 3rd party vendors.

EARNING POINTS

To earn points while shopping online at shopAKIRA.com, you must have or create an account on shopAKIRA.com and must subscribe to A-LIST REWARDS through your account dashboard. You must be logged into your shopAKIRA.com account while making an online purchase in order to earn points for your purchase. You can earn points by shopping on shopAKIRA.com or at our physical locations, and your points are earned based on the amount of your qualifying subtotal. Tax, shipping, and other fees do not apply toward your points.

One point is awarded for each qualifying pre-tax, pre-shipping dollar spent.

From time to time, AKIRA may change the rate of points awarded per dollar spent, or reward members with additional points for promotional purposes. AKIRA reserves the right to do so at any time.

Points you earn will be held in a "pending" status for 7 days. Once active in your account, if they reach a threshold for rewards, you will have the option to apply the reward amount toward your next qualifying order.

Certain purchases do not qualify for earning points. Gift card purchases are not eligible to earn points. Certain items (including tax-exempt sales, specific sale items, and specialty items) may also be ineligible for earning points. AKIRA may revise these exclusions from time to time.

If you return a purchase for a refund, the points originally earned for that purchase will be subtracted from your total points.

Only one membership account may be used in connection with a purchase. Points will only be posted to one account per person. AKIRA cannot transfer points between customer accounts.

Points are subject to change at any time at AKIRA's sole discretion. Points have no cash value and cannot be exchanged for cash or gift cards. Points are not transferable. Additional terms and conditions and restrictions may apply, without notice, at AKIRA's discretion.

TURNING POINTS INTO REWARDS

You are eligible to redeem after an account has reached the point threshold to earn rewards- following the shipment period for online purchases, and/or following a short escrow period for conversion.

Rewards are converted at a rate of $5 discount per 125 points and redeemed in $5 increments. For example, you can redeem points as follows:

  • $5 OFF: 125 points
  • $10 OFF: 250 points
  • $15 OFF: 375 points
  • $20 OFF: 500 points

* The reward you apply must be used in full, no partial redemptions will be accepted.

Rewards, including redemption rates and value, are subject to change at any time at AKIRA's discretion.

REDEEMING REWARDS

The rewards are applied to the tender portion of your transaction. Simply apply the available rewards on the checkout page, or inform your cashier in-store that you would like to apply your A-LIST REWARDS to your purchase. The reward value redeemed will be deducted from your account. Certain items may be excluded from reward redemption, including non-discountable styles and gift cards.

For online purchases, you must be logged into your account to earn and/or redeem rewards. In-store, you would need to provide your cashier with your account information in order to earn points and redeem rewards.

Once a reward has been used, the discount portion of the sale is final. No rewards will be refunded back to a customer's account, at any time. If a customer makes a return or exchange on a purchase in which a reward has been applied, they will only receive a refund for the post-discount purchase and the value of the reward will be forfeited.

Rewards will expire 90 days after the date of issuance unless otherwise stated at the time of reward issuance. Expired rewards will not be reinstated, extended, or replaced. AKIRA reserves the right to modify the reward expiration policy at its discretion, with or without prior notice, except as required by law.

Rewards are subject to change at any time. Rewards have no cash value and cannot be exchanged for cash or gift cards. Rewards are not transferable. Additional terms and conditions and restrictions may apply, without notice, at AKIRA's discretion.

CONTACTING YOU

From time to time, AKIRA may contact you with information about A-LIST REWARDS and other offers and information that we think may interest you. By becoming a member of the A-LIST REWARDS, you agree to receive advertising, marketing materials, and other communications from AKIRA and its related parties. AKIRA will not sell your information to third-party vendors. You can opt-out of these communications at any time by updating your preferences in your account settings.

TERMS AND CONDITIONS

These terms govern your membership in the A-LIST REWARDS. Please read these terms carefully. By enrolling in the A-LIST REWARDS, you agree to be bound by these terms, as well as the other rules, policies, and procedures of the A-LIST REWARDS. If you do not agree to any or all of these terms, do not enroll in the A-LIST REWARDS. If you disagree with any changes to these terms, please cancel your A-LIST REWARDS membership.

PRIVACY

Except as otherwise provided in these terms, AKIRA's Privacy Policy will apply to information you provide through A-LIST REWARDS. By enrolling and participating in A-LIST REWARDS, you agree to our Privacy Policy. To view our Privacy Policy, please visit our website and go to http://www.shopakira.com/pages/privacy.html.

CANCELING YOUR ACCOUNT

You may cancel your A-LIST REWARDS account at any time by going to your shopAKIRA.com Rewards dashboard and clicking “unsubscribe.” AKIRA reserves the right to terminate your A-LIST REWARDS account, and void any points accumulated in such account(s), if you, at AKIRA's sole discretion, violate any of these terms or any applicable law, earn points by deception, forgery, or fraud, or commit any other abuse of A-LIST REWARDS. Once your account is canceled or terminated, all of your points and rewards will be forfeited.

Members may terminate their participation in A-LIST REWARDS at any time by contacting customer service. Upon termination, any unused points will be forfeited and cannot be redeemed for rewards.

ADDITIONAL TERMS

AKIRA reserves the right, without limitation, to terminate, change, limit, modify, or cancel all or any part of the A-LIST REWARDS terms, conditions, rules, regulations, benefits, or points at any time, with or without notice, even though such changes may affect the value of already issued points or other benefits.

ELIGIBILITY

You must be over 18 years old and a U.S. resident to join the A-LIST REWARDS. By enrolling and participating in the A-LIST REWARDS, you represent that you meet these eligibility requirements.

DISCLAIMER AND LIMITATION OF LIABILITY

By participating in A-LIST REWARDS, you release Bijora, Inc. (dba AKIRA), and each of its respective affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, fees, and other expenses (including, without limitation, attorney's fees) arising from or relating to participation in A-LIST REWARDS or agreement to these terms.

A-LIST REWARDS IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AKIRA DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SHOPAKIRA.COM REWARDS (INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE). TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AKIRA WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR IN CONNECTION WITH A-LIST REWARDS, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

VENUE AND CHOICE OF LAW

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE TERMS OR THE RIGHTS AND OBLIGATIONS OF YOU OR AKIRA IN CONNECTION WITH A-LIST REWARDS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF ILLINOIS WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. FOR THE PURPOSES OF ANY DISPUTES HEREUNDER, BY ENROLLING OR PARTICIPATING IN A-LIST REWARDS, YOU AGREE THAT ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO A-LIST REWARDS SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION OR REPRESENTATIVE ACTION AND YOU CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE APPROPRIATE STATE OR FEDERAL COURT SITUATED IN COOK COUNTY, ILLINOIS.

ARBITRATION

By enrolling and participating in A-LIST REWARDS, you agree: (i) that any and all disputes you may have with, or claims you may have against AKIRA relating to, arising out of, or connected in any way with (a) A-LIST REWARDS, and/or (b) the determination of the scope or applicability of this agreement to arbitrate, will be resolved exclusively by final and binding arbitration administered by JAMS and conducted before a sole arbitrator in accordance with the rules of JAMS; (ii) this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16; (iii) the arbitration shall be held in Cook County, Illinois; (iv) the arbitrator's decision shall be controlled by these terms and any of the other agreements referenced herein that you may have entered into in connection with the A-LIST REWARDS; (v) the arbitrator shall apply Illinois law consistent with the FAA and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (vi) there shall be no authority for any claims to be arbitrated on a class or representative basis, arbitration can decide only your and/or AKIRA's individual claims; the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (vii) the arbitrator shall not have the power to award punitive damages against you or AKIRA; and (viii) with the exception of subpart (vi) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the rules of JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (vi) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor AKIRA shall be entitled to arbitrate their dispute. For more information on JAMS and/or the rules of JAMS, visit their website at www.jamsadr.com.

Any disputes arising from these terms and conditions will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association. By participating in A-LIST REWARDS, members waive their right to a trial by jury and agree not to participate in any class action lawsuits against AKIRA.

MISCELLANEOUS

In all matters relating to the administration of the A-LIST REWARDS, the decisions of AKIRA shall be final. AKIRA is not responsible for communication problems of any kind relating to A-LIST REWARDS. Under no circumstances will AKIRA be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond its reasonable control. Except as otherwise provided under heading Arbitration, if any provision of these terms is found to be unlawful, void, or unenforceable, then that provision will be deemed severable from these terms and will not affect the validity or enforceability of any remaining provisions. The failure of AKIRA to enforce any right or provision of these terms will not prevent AKIRA from enforcing such right or provision in the future. These terms cannot be modified or amended in any way except in a written document issued in accordance with law by a duly authorized representative of AKIRA. AKIRA may assign its rights and obligations under these terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.

CONTACT INFORMATION

For any questions or concerns about A-LIST Rewards, please contact our customer support team at support@shopAKIRA.com or visit our  help center .

PLEASE RETAIN A COPY OF THESE TERMS AND CONDITIONS FOR YOUR RECORDS. CONTINUE TO CHECK THE AKIRA WEBSITE FREQUENTLY FOR ANY UPDATES OR CHANGES TO THE REWARDS.